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Having trouble with LightSync or a question about the app? Just send me an email — I'm happy to help.

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Please describe your issue in as much detail as possible (iOS version, platform used, error message).

Frequently Asked Questions

The lights respond with a delay — what can I do?

Don't set the refresh interval below 1.5 seconds. Very short intervals can cause requests to queue up, resulting in noticeable lag.

Screen Sync doesn't work with HomeKit.

Apple restricts system-level screen broadcasting access for HomeKit. Please use Philips Hue or Home Assistant for screen synchronization.

I keep getting logged out of Home Assistant.

From version 1.x onwards, the app automatically refreshes the HA token in the background. If the issue persists, re-pair once via Settings → Home Assistant → Pair / Reconnect.

The Hue Bridge is not being found.

Make sure your iPhone and the Hue Bridge are on the same Wi-Fi network. You can also enter the IP address manually.

How do I re-pair the app with Home Assistant?

Go to Settings → Home Assistant → Pair / Reconnect in the app and follow the instructions.

Dynamic Colors — what does that mean?

When Dynamic Colors is enabled, each selected light receives an individual color based on its corresponding section of the screen, rather than a single shared color.